Last Updated: 14DEC2024
1. Introduction
At The Home Index, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Site and Services. By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information Collected
1. Personal Information. We collect personal information you provide when you interact with our AI-powered chatbot or sign up for our
newsletter, including:
• Name
• Email address
• Phone number
• Real estate preferences (budget, location, property type, etc.)
• Additional details you may choose to provide
2. Automatic Data Collection. When you visit our Site, we may automatically collect certain information about your device and usage, such
as your IP address, browser type, pages visited, and referring URLs. This helps us improve the functionality and user experience of our Site.
3. Use of Information
We use your personal data for the following purposes:
1. Matching You with Real Estate Professionals. We share your information with our network of approved agents and lenders to help
facilitate your real estate needs.
2. Communication. We send you our weekly newsletter and may contact you with personalized updates, market insights, promotions, or
administrative messages. You can opt out of these communications at any time.
3. Service Improvement. We analyze user data to refine our Services, improve functionality, and develop new features.
4. Legal Compliance. We may use your information to comply with applicable laws, regulations, or legal obligations.
4. Data Sharing
1. Third-Party Agents and Lenders. We share your information with our vetted real estate agents and lenders solely to facilitate your real
estate transactions.
2. Service Providers. We may use third-party service providers (e.g., email delivery services, hosting providers) to perform functions on
our behalf. These providers are contractually obligated to protect your data and only use it as instructed by us.
3. Legal Requirements. We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary
to protect our rights, comply with legal processes, or respond to lawful requests from public authorities.
5. User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
1. Access. You can request access to the personal information we hold about you.
2. Rectification. You can request that we correct any inaccuracies in your personal information.
3. Deletion. You can request the deletion of your personal information under certain circumstances.
4. Restriction. You can request that we restrict the processing of your personal information.
5. Data Portability. You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Opt-Out. You can opt out of receiving our newsletter or other marketing communications by following the unsubscribe link in the email
or by contacting us directly.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures may include encryption, secure servers, firewalls, and strict internal access controls. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective upon posting. If we make material changes, we will notify you by posting a prominent notice on our Site or by other appropriate means. Your continued use of our Services following any modifications indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
The Home Index
714 S Wolfe St, 38129
Baltimore, MD 21231
Email: [email protected]
Phone: 443.806.8300
We encourage you to reach out for clarification if any aspect of this Privacy Policy is unclear.
Disclaimer: This sample Terms and Conditions and Privacy Policy is for general informational purposes only and does not constitute legal advice. Laws and regulations vary by location. Always consult an attorney to ensure your documents meet all legal requirements in your jurisdiction.